FAQs

General FAQs

What is a text message (SMS)?
What is the advantage of using text messaging?
What is a Keyword?
How do Keywords work?
Can I have any Keyword I want? Are there any limitations?
What is a Short Code?
Who owns my data?
How long does it take to get started?
Do I need to posses any technical Brain Train/skills?
What are the advantages of your SMS service?
What is 2 Way messaging?
What is DND / NDNC?
What other services do you provide?

Specific to sending SMS FAQ's

How many characters may I include in one text message / Single Sms unit?
How long does it take to deliver a text message?
Am I allowed to send single message?
Do I need to send the group message one by one or is there other way of doing it?
Is there any way to save my message for sending it in future?
How do I upload my contacts?
What is One to Group?
I would like to see the sent report till date for analysis. How do I do it?
What is MIS report?
I own a website and I would like to provide text messaging services
Is there a limit to how many numbers I can send at one time?
I forgot my password. How do I retrieve it?
How do I manage my contacts/phonebook?
How I find my sender id?
How do we add new sender id?
What is the maximum character length of sender id?
Where our short code message will be delivered?
How can I manage my Profile?
How can I add keyword of my choice?
How will I get to know my keyword expiry date?
What is "Customize Header"?
What is your support system?
How many messages can I send in one go?
What is the minimum amount of Text Messages I can send?
To which countries can I send SMS messages?
What is developer API?

Pricing & Payment FAQ's

How do I buy Credits?
How can I make a payment for SMS credit?
How can I see my transaction details till date?