FMCG - RETAIL

  • Send Updates on SALE, offers & promotions to the customers.
  • Updating customers on the status of their purchase / repairs / delivery etc.
  • Sending greetings – Festival, Birthday, Anniversary etc.
  • Send information about new offers, discounts on the products.
  • Customer’s complaint registration via SMS.
  • Conduct SMS based surveys with the customers.
  • Sending SMS and quick interaction with dealers, distributors, franchisees, and retailers on account receivables, inventory control etc.
  • Push and pull the sales report – area, territory, zone wise
  • Interacting with employees and communicating the information at right time.